Refund & Cancellation Policy

• New accounts start with a 14-day free trial, with no payment required.
• You may cancel anytime during the trial with no charge.
• If you do not cancel before the trial ends, you will be prompted to choose a paid plan to continue using the Service; no automatic charge is made without your explicit action to subscribe.

• You may cancel your subscription at any time from Settings → Billing within the app.
• When you cancel, your subscription remains active until the end of your current billing period (monthly or annual, whichever you're on) - you will continue to have full access until then.
• After the billing period ends, your account will move to a restricted/read-only state: you can view and export your existing data, but cannot create new invoices or add new records until you resubscribe.
• We do not charge you again after a cancellation takes effect.

• Monthly plans: Fees already paid for the current month are non-refundable, but you will not be charged again after cancellation.
• Annual plans: If you cancel within the first 7 days of starting or renewing an annual plan, you are eligible for a full refund. After 7 days, annual fees are non-refundable, but your subscription remains active for the full period already paid for.
• Billing errors: If you were charged incorrectly (e.g., duplicate charge, wrong plan amount), contact us within 30 days of the charge and we will investigate and issue a full refund for the erroneous amount if confirmed.
• Refunds, where applicable, are processed back to the original payment method via Razorpay and typically take 5–7 business days to reflect, depending on your bank.

Email support@kayyro.example with your registered account email and the reason for your request, or use the in-app cancellation option under Settings → Billing. We aim to respond to all billing requests within 2 business days.

If you downgrade from a higher plan to a lower one, the change takes effect at the start of your next billing cycle. We do not provide partial refunds for the unused portion of a higher-tier plan when downgrading mid-cycle.

Your business data (products, invoices, customers) is retained for the period described in our Privacy Policy after cancellation, so you can resubscribe later without losing your records. You may also export your data before or after cancellation.

For any billing, refund, or cancellation questions:

Focused Folks Solutions LLP

• Email: support@kayyro.example
• Address: 236, Seventh Heaven, Ahmedabad, Gujarat, 380055